Getting the DealerRater Dealer of the Year Award comes with loads of prestige. Not many dealerships win this award. Only the best have won, and you have to stay at the top of your game to even be considered. Always when the customer steps through the doors, you have to reflect value back to the customers and show them that you remain one of the best choices in the business. This is why we're very proud to say that Reliable Chevrolet has earned this prestigious honor. A select number of dealerships get this reward every year, but they remain among an elite class of dealerships that understand how this works.
What Do You Need to Qualify?
You have a few things that you need to qualify for this award, and you must remain at the top of your game to qualify. Some of the things needed include:
- Can't have been blacklisted during a calendar year.
- Must have an average star rating of 4.0, but the highest can be 5.0.
- Receive a minimum of one review on DealerRater per quarter.
- Have earned a minimum of 25 reviews on DealerRater over the year
Basically, we won this award with a lot of dedication to customers. We wanted to make sure that they always received the best deal, and we never skimped on quality for even a moment. When you go through us, you can trust that you have received some of the best quality possible. We're always there for our customers, and we believe that customer service doesn't end with the sale, but it continues throughout the lifetime of the customer's vehicle. This commitment to quality business ethics hasn't always been easy to maintain, but we keep these standards because we want our customers to always get the most from our services.
Outstanding Customer Service Deserves a Reward
You have most likely taken your business to a company that sold you a product, and you later experienced trouble with the product. You can feel frustrated, to say the least, but when a company expresses no concern for your problem, you can feel twice as angry because you can't even get help to fix it. We understood what it felt like to get treated in this way, which was why we never wanted to treat our customers like this. When we started our dealership, we have always remained fully committed to the customer service end.
Stay Committed to Excellence
Throughout the process, you must remain committed to higher standards of excellence. The DealerRater Dealer of the Year Award has grown every year since its first launch, and to win the award has become a prestigious undertaking. We love that customers get exactly what they want when they go through us. DealerRater has set up an award category for every brand with one qualifying dealership. When they would determine the winners of the award, they use a fair process calculating the winners through what's known as a PowerScore. The dealership with the highest PowerScore will receive the award.
Conclusion
A dealership that has won awards like this demonstrates that you have some level of good business ethics because otherwise, you couldn't claim an award like this. We have been doing business for a while, and we have learned what works and what doesn't. When customers drive to our location, our knowledgeable and friendly staff will assist you. Visit soon and see for yourself why we're an award-winning Nissan dealership!
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