Called and asked to set an appointment for my free oil change, since I bought a brand new car with cash. Was told I didn't need an appointment. Once I got there, staff ignored me and helped other customers who came in after me. When someone finally greeted me, I was told that since I didn't have an appointment, it would be 3 hours before they even got to my car. I left, and called to file a complaint. All of a sudden, they could get to my car. Only took 1 hour, not 3+ like they told me. They also didn't fill my wiper fluid. Staff is lazy and rude. Honestly, I'll just pay for my next oil change. I'm very disappointed with Reliable Chevrolet.