A few months ago I needed to take my truck into the service department because my power steering was having issues. I was told I needed a new battery, which cost me over $300. After that, I had to return to the service department because my voltage gauge was bouncing all over the place. I was told that my "new" battery needed to be charged, due to shelf life. A week ago my service engine light came on. Once again, I was at the service department. This time they told me it was my fuel pump which was "draining my alternator". So I was charged over $300 for a battery that I never even needed. Now that the fuel pump has been replaced, my gauge is standing firm.
Jeremy F.RIO RANCHO,NM
Jeremy C Ford, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Jeremy C Ford, it sounds like you had a pleasant experience with us! Please reach out to us at (505) 312-6101 at your earliest convenience so we can better serve you moving forward.